Employee Cage Overview

The Employee Cage module provides comprehensive tools for cashiers to manage their assigned windows, issue banks to dealers or tables, process fills and credits, and maintain accurate records of all transactions during their shifts. This interface enables the day-to-day financial operations that connect the main vault to the gaming floor.

What It Does

The Employee Cage interface serves as the operational hub for cashiers managing their assigned windows. It provides functionality for tracking window balances, issuing banks to dealers or tables, processing fills and credits to gaming tables, and reconciling all transactions at shift end. This module creates a complete audit trail of all cash and chip movements between the cage and the gaming floor.

Who It's For

Cashiers, cage supervisors, and accounting staff who need to manage window operations, process dealer/table banks, handle fill and credit requests, and maintain accurate documentation of all financial transactions during their shifts.

Key Features

• Window balance tracking and management

• Dealer or table bank issuance and return processing

• Fill and credit transaction handling

• Real-time account balance monitoring

• Comprehensive transaction recording

• Shift reconciliation reporting

Module Navigation

Employee Cage functionality is accessed through the blue Employee Cage icon in the left navigation panel. The interface displays the window assigned to the logged-in cashier and provides access to all operational functions needed during a shift.

Understanding the Employee Cage Workflow

1. Window Assignment and Start of Shift

Before beginning operations:

• Cashier is assigned to a specific window in the vault system

• Initial window balance is established and verified

• Window status and balance are displayed upon login

• Opening inventory is confirmed before transactions begin

2. Bank Issuance and Management

Core operations during a shift:

• Banks are issued to dealers or tables as required

• Bank returns are processed when dealers/tables close

• All bank movements are documented in the system

• Balance is maintained between physical and system counts

3. Fill and Credit Processing

Supporting gaming operations:

• Fill requests from tables are processed (sending chips to tables)

• Credit requests are handled (receiving chips from tables)

• Transactions are recorded with appropriate documentation

• Gaming floor chip inventory is monitored and maintained

4. End of Shift Reconciliation

Closing procedures:

• All issued banks are returned and reconciled

• Window inventory is counted and verified

• Reports are generated for shift balancing

• Variances are documented and addressed

• Window is prepared for next shift assignment

Module Components

Current Window Information

Top section displaying critical operational data:

• Window Location: Name of assigned window

• Staff Assignment: Currently assigned employee

• Initial Balance: Starting balance for the shift

• Current Balance: Real-time window balance

Window Status Information

Summary cards showing window financial status:

• Current Balance: Real-time monetary value in window

• My Banks: Banks assigned to the cashier personally

• Issued Banks: Banks currently issued to dealers/tables

• Total Banks: Combined value of all bank activity

• Other Banks: Miscellaneous bank categories

Tab Navigation

Central tabs for accessing different operational views:

• Issued Banks: Management of banks assigned to dealers/tables

• Fills/Credits: Tracking of chip movements to/from games

Game Type Summary

Side panel showing distribution across game types:

• Impresses: Established bank amounts by game type

• Runners: Mobile banks for specific purposes

• Poker/Table Games: Banks by game category

• Total Values: Sums by game type with color coding

Best Practices

Window Management

• Verify opening balance before beginning transactions

• Maintain accurate records of all cash and chip movements

• Balance window regularly during shift

• Document unusual transactions or situations

• Follow proper security protocols for cash handling

Bank Issuance

• Verify dealer/table identity before issuing banks

• Double-count all banks when issuing and receiving

• Document all bank movements accurately

• Follow venue procedures for bank verification

• Maintain appropriate authorization for bank transactions

Transaction Processing

• Process fills and credits promptly when requested

• Maintain proper documentation for all transactions

• Follow compliance procedures for large transactions

• Verify all signatures and authorizations

• Keep accurate records of all chip movements

Shift Transition

• Complete all transactions before shift end

• Reconcile window balance with physical count

• Document any discrepancies according to policy

• Generate end-of-shift reports

• Properly secure all assets during shift changes

Related Features

For more information on cashier operations, see:

• Vault Dashboard

• Vault Inventory

• Locations/Windows

• Window Management

• Shift Reports