Waitlist Management

The Waitlist Management module tracks players waiting for seats, manages table assignments, and handles player movement across your floor. It connects directly with Floor Management to keep everything in sync with Signal R in real-time.

What You'll Find in This Section

This section is organized into three comprehensive guides that cover everything you need to know about running efficient waitlists:

Get up and running fast with core concepts, prerequisites, and a step-by-step setup guide. Includes a daily workflow summary and troubleshooting tips for your first day.

Overview & Quick Start

Dive deeper into configuring games and limits, organizing waitlists, assigning tables, setting up must-move lists, and managing waitlist displays for your room.

Setup & Configuration

Manage day-to-day operations including managing players through multiple channels, using the paging system, managing chip pickup, handling player status changes, and integrating with Floor Manager.

Player Management & Operations

Key Features

• Multiple Entry Methods: Players can join waitlists in-person, through kiosks, via the mobile app, or by calling in

• Must-Move Lists: Create feeder systems between tables based on player clock-in time

• Real-Time Displays: Show waitlists to players with automatic scrolling and status indicators

• Chip Pickup Tracking: Monitor players temporarily away from tables with automatic timers and automatic roll-to-bottom of the waitlist

• SMS Notifications: Automatically page players when their seats become available

• Floor Manager Integration: Seamless connection between waitlist and floor operations

Before You Start

Before using the Waitlist Manager, make sure you've configured your games, limits, and tables in Floor Settings. These elements are required to create functional waitlists.

Floor Settings

Ready to get started? Head to Overview & Quick Start to begin setting up your first waitlist.