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MTL Entries & Exchanges

The MTL Entries & Exchanges tab provides a comprehensive record of all monetary transactions associated with a player's account. This interface allows authorized staff to view, manage, and document a complete history of a player's financial interactions with your venue.

What It Does

The MTL (Multi Transaction Log) Entries & Exchanges interface provides a detailed chronological record of all financial transactions for a specific player. It allows staff to review transaction history, add new transactions, process voids when necessary, and maintain complete documentation for both operational and compliance purposes.

Who It's For

Cage managers, cashiers, compliance officers, and accounting staff who need to view player transaction history, process new financial transactions, and ensure proper documentation of all monetary activities for specific players.

Accessing MTL Entries & Exchanges

  1. From the main CardOpz menu, click on the Player Cage icon (red chip icon)

  2. Select "Accounts" from the dropdown menu

  3. Select a player from the Player Accounts list

  4. The player's account interface will open with MTL Entries & Exchanges as the default tab

Interface Components

Header Information

Top section displaying player identification:

  • Player Photo: Visual identification of the player

  • Player Name: Full name displayed prominently

  • Gaming Status: "Not Barred" indicator if player is allowed to game

  • Basic Information: DOB, address, card number, ID details

Transaction Controls

Buttons for managing transaction data:

  • New Transaction: Add financial transactions to the player's account

  • Export Options: Copy, Excel, CSV, and Print functionality

  • Search: Find specific transactions by various criteria

  • Show Entries: Control how many records display per page

Transaction Grid

Displays detailed transaction data in chronological order:

  • MTL Day: Date of transaction for compliance tracking

  • Amount: Transaction value

  • Transaction Type: Category of financial activity

  • Recorded By: Staff member who processed transaction

  • Created On: Date transaction was recorded

  • Time: Time transaction was recorded

  • Actions: Options to view or void transactions

Transaction Types

Common transaction categories displayed in the grid:

  • Tournament BuyIn: Entry fees for competitive events

  • Chips Purchase: Buying gaming chips with cash

  • Chips Cash Out: Redeeming chips for cash

  • Cash for Cash: Currency exchanges or check cashing

  • Player Bank Deposit/Withdrawal: Player account fund movements

  • Chips for Chips: Denomination exchanges

Using MTL Entries & Exchanges

Viewing Transaction History

  1. Access the player's account to view the MTL Entries & Exchanges tab

  2. Review the chronological list of all player transactions

  3. Use search and filters to locate specific transactions

  4. Note transaction details including amounts, types, and processing information

  5. Look for transaction patterns or frequency

Adding New Transactions

  1. Click the "+ New Transaction" button

  2. Complete the transaction form:

    • MTL Day: Date of transaction

    • Transaction Amount: Dollar value

    • Location: Where transaction occurs (typically "Cage")

    • Transaction Type: Select from available categories

  3. Confirm the player information is correct

  4. Click "Save Transaction" to process and record

Managing Transaction Records

  1. Use export functions (Copy, Excel, CSV, Print) for reporting

  2. Search for specific transactions using the search field

  3. Adjust displayed entries using the Show dropdown

  4. Review transaction details for accuracy and completeness

  5. Process voids for erroneous transactions when necessary

Handling Voided Transactions

  1. Locate the transaction requiring voiding

  2. Click the void action button

  3. Document the reason for voiding

  4. Complete the void process with appropriate authorization

  5. Verify the transaction shows "VOID" status in the record

Best Practices

Transaction Recording

  • Create transactions promptly when processing financial activities

  • Verify all information before saving new transactions

  • Document unusual circumstances in transaction notes

  • Maintain consistent transaction type categorization

  • Ensure proper authorization for large transactions

Compliance Management

  • Verify MTL Day is correctly assigned for each transaction

  • Monitor for transactions approaching reporting thresholds

  • Ensure proper documentation for high-value transactions

  • Flag potentially suspicious transaction patterns

  • Maintain complete records of all monetary activities

Record Management

  • Export transaction records regularly for backup purposes

  • Document reasons for transaction voids or corrections

  • Maintain organized digital and physical documentation

  • Follow retention policies for transaction records

  • Ensure transaction privacy and data security

Common Questions

What is MTL Day and why is it important?

MTL (Multi Transaction Log) Day refers to the gaming day for compliance tracking purposes. This designation is critical for regulatory compliance as it groups transactions for a single gaming day to monitor threshold reporting requirements, regardless of calendar day.

How far back can I see transaction history?

The system maintains a complete history of all transactions since the implementation of CardOpz. There is no automatic purging of transaction history, ensuring a comprehensive audit trail for both operational and compliance purposes.

Can I edit a transaction after it's been created?

Transaction details cannot be directly edited after creation to maintain audit integrity. If a transaction needs correction, the proper procedure is to void the incorrect transaction with appropriate documentation and create a new correct transaction.

How do I process a large cash transaction?

Large cash transactions follow the same basic procedure but require additional documentation including player appearance recording and possibly additional authorization based on your venue's policies. Ensure all compliance requirements are met when processing transactions near or above reporting thresholds.

For more information on financial transaction management, see:

  • Player Cage Overview

  • Player Accounts

  • Transaction Log

  • Vouchers

  • Winnings

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