Dealer Tablet View

Dealer Tablet View

What It Does

The Dealer Tablet View provides dealers with a streamlined interface to manage player sessions, track time, process digital collections, and coordinate service requests from a single table. This view is optimized for tablet use and mirrors many of the functions available to floor managers but focused on a single table's operations.

Why It Matters

Dealers need a simple, intuitive interface to manage their table without leaving their position. This view enables them to track players efficiently, collect digital time or per-hand fees, and maintain accurate table statistics while focusing on dealing the game.

Interface Overview

Table Visualization

• Interactive oval table layout showing all seat positions

• Player information with names, position numbers, and time clocks

• Visual indicators for player status (green for active, red for credit alerts)

• Game type, limit, and table ID clearly displayed

• Dealer information with hands dealt and performance metrics

Game Controls

• Next Hand Button: Records completed hands and triggers collection

• Start/Pause Clock: Controls table timer for time-based games

• Refresh: Updates all table information to current state

Player Management

• Check In: Seat new players via card swipe or manual entry

• Player Actions: Access player-specific functions by tapping seat position

• Service Requests: Submit service calls for food, beverage, or floor assistance

Key Features

Player Session Management

• Check In Process: Easily seat players with RFID card tap or manual ID entry

• Integration with Waitlist: Pull players directly from the waitlist during check-in

• Time Tracking: Real-time clocks showing each player's session duration

• Check Out Process: End sessions with complete play history recorded

• Player Rating: Access and update player statistics during their session

Player Rating System

• Access player ratings by tapping on a player's position

• View and update key player statistics:

  • Cash In/Out: Track buy-ins and cashouts for current session

  • Color Up/Down: Record chip differentials

  • Average Bet: Document typical betting amounts

  • Average Spot: Track positions or betting spots used

• Quick-entry buttons for common denominations

• All entries contribute to player's long-term rating averages

• MTL (Money/Time/Loss) information visible for player verification

• Provides dealers with essential player information without accessing sensitive account details

• More comprehensive player data available to floor management and cage personnel

Collection Management

• Digital Collection: Process points/credits based on configured collection rules

• Hand Tracking: Track hands dealt with the "Next Hand" button

• Collection Indicators: Visual alerts when players reach collection thresholds

• Time-Based Collection: Automatic tracking for time-charge tables

Service Coordination

• Request player services with dedicated buttons:

  • Service: Food and beverage requests

  • Massage: Player massage service requests

  • Floorman: Call floor manager for assistance

• Track pending service requests with status indicators

Tournament Mode

For tournament-enabled tables, dealers can:

• Manage pre-seated players

• Process player eliminations

• Facilitate seat transfers between tables

• Track tournament-specific metrics

Common Workflows

Starting a Shift at a Table

1. Dealer logs in via PIN or card

2. System displays table layout with any existing players

3. Dealer verifies player positions and game information

4. For empty tables, dealer activates table before seating players

Checking In a New Player

1. Tap on an empty seat position

2. In the Check In modal, swipe player card or enter ID

3. System displays any waitlist matches if applicable

4. Confirm to start the player's time clock

Processing a Hand (Digital Collection)

1. Complete the dealing of a hand

2. Tap "Next Hand" to record the completion

3. System automatically processes the appropriate collection from each active player

4. Any collection alerts will be highlighted with red indicators

Requesting Service

1. Tap the appropriate service button at the bottom of the screen

2. Select the specific service type needed

3. System records the request and displays it on the service alerts display

4. Service staff will be notified and respond to the table

Processing a Player Departure

1. Tap on the player's position

2. Select "Check Out" from the action menu

3. If necessary, process any final collections or cashout information

4. Confirm to end the player's session

Tournament Mode

When a table is in tournament mode:

• Table visualization adapts to tournament format

• Player displays show chip counts instead of time clocks

• Bust out processing is available when tapping a player

• Table can display current tournament level and blind information

• Integration with tournament manager for player transfers

Best Practices

• Regular Hand Recording: Tap "Next Hand" after each hand to ensure accurate collection

• Proactive Service: Use service buttons before players need to ask

• Player Verification: Always verify player identity during check-in

• Credit Monitoring: Address collection alerts promptly to maintain revenue flow

Troubleshooting

• If player information doesn't appear after check-in, use the Refresh button

• For unresponsive screens, log out and back in to reset the connection

• If collection doesn't process correctly, notify floor management immediately