Floor Manager: Live Table Control

Floor Manager: Live Table Control

What It Does

The Floor Manager interface provides a comprehensive command center for floor supervisors to monitor and manage all active cash tables, players, and dealers across the gaming floor in real-time. It delivers a unified interface with complete visibility of your cash operation, allowing managers to take the same actions available on dealer tablets but across all tables simultaneously.

Why It Matters

Floor managers need a unified view to maintain operational control, respond to situations quickly, and ensure consistent service across all cash tables. This centralized approach eliminates the need to physically move between tables for routine management tasks, drastically improving efficiency and oversight.

Interface Overview

Tables List Panel

• Table name/number

• Current game and limit

• Seats occupied/total seats

• Table status (Going, Free, Deadspread)

• Color-coded indicators distinguishing game types

Table Visualization

• Interactive table layout with seated players

• Player names, positions, and time clocks or credit balances

• Game type and limit details

• Dealer information and performance metrics

• Current collection or time status indicators

• Available open seats

Key Features

Player Management

• Check In Players: Seat new players with card swipe or manual ID entry

• Player Actions Menu: Access seat transfer, chip pickup, pause collection, or details

• Player Details View: Access player information including:

  • Time balance and session duration

  • Member status and expiration

  • Gaming status (barred/not barred)

  • Promotion qualification

  • Cash tracking for buy-ins/cashouts

  • Player rating statistics

Player Ratings

• Access player ratings by clicking on a player in the table view

• Track and enter key statistics to build player profiles:

  • Average Bet: Typical betting amount for the player

  • Average Spot: Average position or betting spots used

  • Color Up/Down: Average buy-in/cash-out differential

  • Cash In/Out: Current session tracking (feeds into averages over time)

• Ratings are average statistics built over time as inputs are recorded

• Buy-ins tracked in the Player Cage module automatically affect these averages

• Optional manual entry for VIP players for more comprehensive tracking

• MTL (Money/Time/Loss) hours played visible in player details

• More comprehensive MTL tracking available in Player Cage module

Collection Management

• Process digital collections based on pre-configured time settings

• Track points/credits per hand or time-based collection

• Monitor collection thresholds with visual alerts

• Pause/resume collection for individual players

Table Controls

• Change table status (Going, Free, Deadspread)

  • Status changes automatically once a dealer and/or player is checked in

• Assign dealers and players to tables

• Monitor dealer performance in real-time

Seat Management

• Transfer players between seats or tables

• View seat availability across all tables

• Track chip pickup status and away times

Common Workflows

Seating a New Player

1. Select the table from the left panel

2. Click on an empty seat position

3. In the Check In modal, tap or swipe the player's card or enter player name

   1. You can also log players in directly from the waitlist by selecting the waitlist dropdown and selecting the player

4. Confirm to start the player's time clock

Managing an Active Player

1. Click on the player's position on the table visualization

2. Select from available actions:

   • Seat Transfer: Move to another seat/table

   • Chip Pickup: Mark player temporarily away

   • Pause Collection: Temporarily stop collection

   • Player Details: View comprehensive player info

   • Check Out: End the player's session

Viewing Table Status

1. Sort any column of information in the table panel by clicking on the column to sort ascending/descending

• Name (table name)

• Game (Limits and game type)

• Seats (Occupied/Max Seats)

• Status (Going, Deadspread, Free)

Monitoring Digital Credit Alerts

1. Watch for player status indicators on the table visualization

2. Red outlines indicate critical credit thresholds

3. Click the player to view detailed credit status

4. Take appropriate action based on collection policy

Best Practices

• Regular Scanning: Check the tables list frequently for status changes

• Proactive Alerts: Address collection alerts promptly to maintain revenue flow

• Player Management: Periodically check the accuracy of all tables to ensure that all active players are checked in

• Table Coordination: Use the floor view to optimize table distribution and consolidation