High Hand Winner Log

High Hand Winner Log

What It Does

The High Hand Winner Log provides a comprehensive record of all high hand promotion winners, their winning hands, prize amounts, and where the hands occurred. This detailed log maintains a transparent history of high hand payouts and qualifications.

Why It Matters

This report is essential for regulatory compliance, financial reconciliation, and promotion transparency. It creates an auditable trail of high hand promotions and helps analyze the effectiveness of your high hand programs.

Related Features

This report specifically focuses on viewing and analyzing high hand winner history. For information on setting up and managing high hand promotions, please refer to the High Hand Management documentation in the Promotions module.

Promotions & Rewards

Accessing the Report

1. From the main menu, select Reports

2. Click on Promotion Reports

3. Select High Hand Winner Log

4. Set your desired date range using the date selectors

5. View the report or export the data

Report Features

Winner Details

For each high hand winner, the report displays:

• Player name and ID number

• Date and time the winning hand occurred

• Prize amount awarded

• Table ID and seat number

• Dealer who dealt the hand

Visual Hand Representation

• Card-by-card visual display of the winning hand

• Makes it easy to verify hand rankings and qualifications

• Particularly useful for resolving any player disputes

Filtering Options

• Date range selection

• Filter by game type or limit

• Filter by specific high hand session

• Search by player name or ID

How to Use This Report

Compliance and Auditing

• Maintain records for gaming regulatory requirements

• Document all promotion winners for tax reporting purposes

• Provide verification during internal or external audits

Promotion Analysis

• Track which tables produce winning hands most frequently

• Identify patterns in winning hand types

• Analyze time periods when high hands most commonly occur

Marketing and Player Communication

• Use the data to promote actual winning hands in marketing materials

• Share statistics about high hand frequencies and prize amounts

• Create displays showing recent high hand winners

Export Options

The High Hand Winner Log can be exported in multiple formats:

• CSV: For detailed analysis in spreadsheets

• PDF: For printing and record-keeping

• JSON Data: For custom integrations with other systems

Best Practices

• Regular Reconciliation: Match high hand payouts against cage transactions

• Promotion Planning: Review historical high hand data when designing new promotions

• Player Verification: Confirm player details match your player database records

• Documentation: Save exports regularly for backup compliance records

Common Questions

Q: How long are high hand records kept in the system? A: The system maintains a complete history of all high hands since you began using CardOpz.

Q: Can I see which high hands didn't win but were close? A: No, this report only shows winning hands. For near-misses, check the High Hand Manager tool directly.

Q: How are ties handled in the report? A: If two identical hands qualify in different sessions, both appear with their respective session details. If a tie occurred within a single session, the report shows which player won based on your tie-breaking rules.

Q: Can I generate custom reports for specific high hand promotions? A: Yes, use the filter options to isolate specific promotion periods, game types, or sessions.